Privacy Policy
Last Updated: November 27, 2025
Dispatch Tailor ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dispatchtailor.com and use our services.
1. Information We Collect
Information You Provide to Us
We collect information you voluntarily provide when you:
- Fill out forms on our website (contact forms, booking forms)
- Book a discovery call or consultation
- Sign up for our services
- Subscribe to our newsletter or communications
- Contact us via email, phone, or other means
This information may include:
- Name and contact information (email, phone number, address)
- Business or personal information you share to help us understand your needs
- Payment information (processed securely through third-party payment processors)
- Communications and correspondence with us
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on pages
- Referring website addresses
- Click and interaction data
We use cookies and similar tracking technologies (such as Google Analytics) to collect this information.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Schedule and manage appointments
- Communicate with you about our services, appointments, and updates
- Process payments and fulfill service agreements
- Respond to your inquiries and provide customer support
- Analyze website usage and improve user experience
- Send marketing communications (with your consent)
- Comply with legal obligations
- Prevent fraud and enhance security
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
Service Providers
We work with third-party service providers who assist us in operating our business, including:
- Payment processors (Stripe)
- Scheduling and booking platforms (Microsoft Bookings)
- Website hosting (Netlify)
- Analytics services (Google Analytics)
- Email communication platforms
Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Understand how you use our website
- Improve website performance
- Deliver relevant content and advertisements
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
5. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correct: Request corrections to inaccurate information
- Delete: Request deletion of your personal information (subject to legal obligations)
- Opt-out: Unsubscribe from marketing communications at any time
- Object: Object to our processing of your information for certain purposes
To exercise these rights, please contact us at info@dispatchtailor.com.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Dispatch Tailor
Email: info@dispatchtailor.com
Website: dispatchtailor.com